Tracking and Managing Unused Airline Tickets

Save as Much as 7% Off Total Air Spend by Adopting a Simple Management Strategy

Client appointments get rescheduled. Internal planning meetings get postponed. It’s a regular fact of our business life that our travel plans can change at a moment’s notice. That’s why roughly 5% of all airline tickets booked for business travel go unused.

When an airline ticket is exchanged, the residual dollar value of that ticket remains available to companies for rebooking; provided the company follows the specific regulations associated with the original booking.

For companies with a large number of travelers tracking unused tickets, their expiration dates, and their aggregated dollar value is an administrative nightmare.

What’s more, with the COVID-19 crisis, companies have faced even higher rates of changes, exchanges, and refunds due to traveler restrictions and border closures. This has resulted in record-breaking numbers of airline ticket vouchers, credits, or refunds to track and manage.

Don’t let those unused ticket dollars go to waste:

Tracking the residual value on unused tickets is a resource-intensive process. Don’t worry. CI Azumano Business Travel has your back. CI Azumano’sproactive approach to managing unused tickets regularly saves our clients between 5-7% of their total travel spend.

Our expert travel agents leverage the latest technology and detailed reporting to track and re-apply unused tickets before they expire. We’ll proactively notify our travelers when unused tickets are available, ensuring the value of every dollar in your travel budget is captured.

Increase compliance, improve visibility:

In addition to big savings on your total travel spend, tracking and managing unused tickets encourages travel policy compliance and improves traveler visibility.

By ensuring your travelers are aware of unused tickets from their last booked flight, they are much more likely to re-apply the unused ticket; remaining in travel policy and capturing the residual value of the ticket.

Every ticket booked through your travel program improves your company’s ability to maintain safety and security; key elements of a robust Duty of Care program.

Learn more about how CI Azumano can help you save time and as much as 7% off your existing travel budget.